Shipping policy
At Aeterna Nutrition, we partner with Supliful to fulfil and ship all orders from our US-based fulfilment centres. Orders are typically processed within 1–2 business days before dispatch.
Domestic Shipping (United States)
We ship to all US states via USPS. Please note that shipping to Alaska and Hawaii is currently unavailable.
International Shipping
International orders are shipped via FedEx and typically arrive within 3–5 business days. All rates are in USD and based on package weight and destination zone.
Zone 1 — Canada
Zone 2 — Europe (Belgium, Denmark, Finland, France, Iceland, Italy, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Portugal, Sweden, United Kingdom)
Zone 3 — Asia-Pacific & Others (Australia, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Hungary, Indonesia, Latvia, Lithuania, Macau, New Zealand, Philippines, Poland, Romania, Slovakia, Slovenia, South Korea, Thailand, Vietnam)
Important Notes
- All orders ship under Delivery Duties Unpaid (DDU) terms. International customers may be responsible for customs duties or import fees upon delivery.
- Shipping to Alaska and Hawaii is currently unavailable.
- Delivery times are estimates and may vary due to customs clearance or carrier delays.
- Once your order ships, you will receive a tracking number via email.
- For shipping enquiries, contact us at info@aeternanutrition.com.